We’re real people.
Talk to us.
Got a question about your order, a product, or just want to say hi? We’re here Mon through Fri and we actually respond.
Email us
Send us a message anytime. We respond same day during business hours.
support@thcshop.coPhone
Prefer to talk it out? Call or text us during office hours.
+1 (864) 777-0420Live chat
Use the chatbot in the bottom right corner of your screen for the fastest answer possible.
Available on every pageFAQs and policies
Most questions about shipping, returns, and legality are already answered. Save yourself the wait.
Our warehouse
Every order ships from our warehouse in Seneca, SC. We’re not a dropshipper.
615 East South 1st StreetWhen we’re here for you.
We ship same day on orders placed before cutoff, Monday through Friday. Our team responds to every message.
Good to know before you reach out
We ship orders placed Monday through Friday before our cutoff. Weekend orders ship the following Monday.
If you have a question about your order status, your tracking number is in your confirmation email. Most orders arrive within 3-5 business days.
Most answers are one click away.
We built our FAQ page so you don’t have to wait. Shipping, legality, returns, dosage — it’s all there.