Help center

Got a question?
We have the answer.

The most common questions, answered with care.

How long does shipping take?
1 to 7 business days depending on the option you pick at checkout.
Will this show on a drug test?
Yes. Do not use if you are subject to regular drug testing.
Will I actually get high?
Yes. Our THCa products produce real effects when heated. Same as cannabis.
How long does shipping take?

We ship same day on orders placed before 3pm ET, Monday through Friday. USPS does not deliver on Sundays or federal holidays.

Economy 4 to 7 business days Free $99+
Priority 2 to 5 business days Free $250+
Express Air 1 to 3 business days

Your tracking number will arrive via email within 72 hours of your order. Full shipping policy here.

Is the packaging discreet?

100% discreet. No branding, no logos, no indication of what is inside. Here is exactly what is in your package, outside to inside:

1Poly mailer wraps the outside. Plain, no markings.
2Sturdy shipping box for protection. No branding.
3Smell-proof bags seal your products inside.
4Legal hemp disclaimer included inside for safe delivery.
Do I need to sign for my package?

No signature required. We heard from customers that this was inconvenient, and we agreed. Your package is delivered like any other mail.

We do use age verification at checkout via agechecker.net. You may need to verify your ID before we can process your first order.

Will I actually get high?

Yes. Our THCa flower, Delta-8, and Delta-9 products all produce real intoxicating effects. The experience is the same as traditional cannabis. We do not sell products that do nothing.

If you are new to cannabis or unsure about dosage, start low. Edibles in particular can take 30 to 90 minutes to kick in. Flower and prerolls are immediate.

Will this show up on a drug test?
Drug test result
Yes, it will.
THCa converts to THC. Drug tests detect THC metabolites.
Our advice
Do not risk it.
If you are regularly drug tested, skip our products.

Drug tests do not distinguish between legal hemp THCa and marijuana THC. The metabolites are the same. Do not use our products if you are subject to drug testing.

Do you have reviews or testimonials?

Thousands of them. You can find verified reviews on our Trustpilot page, product reviews on our reviews page, and video testimonials on our TikTok @humancondition.shop.

Search #THCSponsor on TikTok for hundreds of real customer videos.

What is your return policy?

We offer a 100-day guarantee. If you’re not happy for any reason within 100 days of your order, we make it right. No runaround.

Read the full return policy here.

I didn’t receive an order confirmation email. What do I do?

Check your spam folder first. If it’s not there and your payment went through, contact us and we’ll resend your confirmation within 72 hours.

Email: support@thcshop.co. Phone: 864-777-0420

What’s in my package when it arrives?

Your order, packaged discreetly and securely. Every package also includes a legal hemp disclaimer inside for safe transit. Nothing on the outside indicates what’s inside.

Do you have a rewards program?

Yes. You earn 5% back on every purchase.

1Sign up for an account and get 100 free points instantly.
2Earn 1 point per $1 spent. 100 points = $5 in rewards.
3Redeem for cash off any future order. No expiry.

Create your account here to start earning. Your first 100 points ($5) are free just for signing up.

Do you have coupons or promo codes?

Yes. We offer senior discounts, military discounts, student discounts, and free product offers.

View all active promo codes here.

Still stuck?

We’re real people. Just ask.

Our team is available Mon-Fri, 9am-3pm ET. We actually respond.